Customer Reviews
Brook Williamson
6 months ago
It took me far too long to find genuinely high-quality merino thermals, but I finally stumbled across Ktena — and I’m so glad I did. I bought three pairs of their merino skins and I’m absolutely blown away by the quality and the affordable price.
This is a premium product that easily outperforms the big-name brands like Macpac and Kathmandu, who usually sell poly-blend materials at outrageous prices. Ktena’s thermals are the real deal, and genuinely unmatched. Highly recommend.
This is a premium product that easily outperforms the big-name brands like Macpac and Kathmandu, who usually sell poly-blend materials at outrageous prices. Ktena’s thermals are the real deal, and genuinely unmatched. Highly recommend.
Adi
7 months ago
My first order with Ktena and it won't be my last. The products I ordered - merino boxers and a merino long sleeve top are so comfy. I also sent a query about my order and received a very prompt and helpful reply. Very good customer service, which is a rare thing in 2025.
warehousespeedup
8 months ago
I bought two sets of merino long sleeves and long johns online. The first time, one set was missing, and the second time, the sizes were wrong. This initially made me feel that the shopping experience was very bad. However, fortunately, they corrected their mistake in a timely manner. Overall, this is the kind of attitude that should be expected, and I appreciate their prompt remedy.
Oshin
10 months ago
I purchased several pairs of long johns, but after just 4-5 washes, these wool ones have worn noticeably faster than the cotton ones.
Peter Brody
1 year ago
My wife and I went to Ktena in Oakleigh on Saturday with thoughts
of purchasing a couple of their woollen thermal products.
We met Denise on arrival who gave us fantastic service and went out of her way to make sure all the products fitted our needs perfectly.
The quality and feel of the Merino thermals was excellent and are all made on site by an Australian owned company.
We found the pricing to be very reasonable for the products offered and even better if you can purchase direct at the factory.
Instead of purchasing a couple of items we later left the premises with 21 items of Merino wool thermals with big smiles on our faces.
I would thoroughly recommend Ktena for all your under garment thermal needs with the quality and service they provide being exceptional in a very friendly environment.
of purchasing a couple of their woollen thermal products.
We met Denise on arrival who gave us fantastic service and went out of her way to make sure all the products fitted our needs perfectly.
The quality and feel of the Merino thermals was excellent and are all made on site by an Australian owned company.
We found the pricing to be very reasonable for the products offered and even better if you can purchase direct at the factory.
Instead of purchasing a couple of items we later left the premises with 21 items of Merino wool thermals with big smiles on our faces.
I would thoroughly recommend Ktena for all your under garment thermal needs with the quality and service they provide being exceptional in a very friendly environment.
Flora Chong
2 years ago
Denise is very kind and generous with her time to wait for me before after their closing time. I dropped by last minute to pick up some essentials wool wears to brace the cold autumn weather and coming Melbourne’s winter 🥶She kindly assisted me like a helpful mama bear with what I need and desire. Also help me to pick out winter running base and layering. Love the variety they have! There are heaps of second grade items - half price of those items to pick from if you don’t mind mending little holes. Also discovered they make wool base for our police force! I am super happy to have found this family own company, cherry on top with Denise good-old-fashion-personalized-excellent-service!!! Happy customer here as it’s wholesale price!! Thanks and God bless your business!!
Susie Q
2 years ago
This shop is amazing! We planned a special trip to Melbourne while we were in Australia just to check it out. They did not disappoint. Really great quality thermals at reasonable prices. Lots of patience as we looked at everything and tried to find the right size and very friendly. Would highly recommend we almost bought every different item in our size. Come check this out if you’re in need of wool clothes. Top notch!
Avi Winner
2 years ago
I cannot recommend this shop strongly enough. My partner has had mixed luck buying merino thermals online, so we wanted to buy local from a brick and mortar shop to get a feel for quality before buying. As soon as you touch the thermals, feel the weight, look at the stitching, you can tell it's a cut above.
Denise chatted about the brand, which is named after the founder's village in Greece where he came to Australia from. Still the same family business, doing the same thing, decades on. Not chasing trends, not offshoring, just masterfully doing the same merino thermals. She offered to walk us through the factory on site, and showed us how they receive merino yarn, weave it into fabric, and cut and sew it into thermals, all right there in Oakleigh. You could feel the pride in what they do, 100% Aussie made, Aussie wool, good working conditions, fully transparent, great quality stuff.
We were only coming to investigate, but my partner left with 5 things and I snagged something for myself too. All great stuff. Note, there is a significant discount for buying at the factory shop, but even the online prices are great value for what you're getting.
(Note. I will set a reminder to update this review in one year from today to see how they hold up after a winter of frequent wear. I'm sure they will, based on the workmanship and how they feel, but I will add the one year testimonial in April 2025).
Denise chatted about the brand, which is named after the founder's village in Greece where he came to Australia from. Still the same family business, doing the same thing, decades on. Not chasing trends, not offshoring, just masterfully doing the same merino thermals. She offered to walk us through the factory on site, and showed us how they receive merino yarn, weave it into fabric, and cut and sew it into thermals, all right there in Oakleigh. You could feel the pride in what they do, 100% Aussie made, Aussie wool, good working conditions, fully transparent, great quality stuff.
We were only coming to investigate, but my partner left with 5 things and I snagged something for myself too. All great stuff. Note, there is a significant discount for buying at the factory shop, but even the online prices are great value for what you're getting.
(Note. I will set a reminder to update this review in one year from today to see how they hold up after a winter of frequent wear. I'm sure they will, based on the workmanship and how they feel, but I will add the one year testimonial in April 2025).
Mary Yang
2 years ago
I took mom and dad to visit Ktena factory outlet, they only wear pure wool thermal underwear. The location of the store is very convenient whether driving or taking public transportation. Denise is very professional and knowledgeable about the products. We were pleased with Ktena’s high quality, super soft merino thermal fleece, and bought 11 items, absolutely great value for money. I came back to exchange an item which was too small, Denise was so nice, I greatly appreciate her excellent customer service. Highly recommend Ktena Thermal Fleece!!
Nick Rose
2 years ago
I visited the factory shop and was very impressed with help provided and the range of quality merino clothing. I have used the merino skins T shirts for many years for work as they are a great product, sensibly priced and Australian made.
Katie Carter
3 years ago
Went to the factory outlet, Denise was amazing with her assistance. Great product and great service.. fantastic Australian made and owned products. Great prices at the outlet. Highly recommended, 5 stars from us
Annie Mclachlan
3 years ago
Ktena Knitting Mills products are A1!
Hubby & I bought between us both, 8 thermal skins items as we're soon travelling to the Northern hemisphere for Winter.
Just beautiful. Such nice, well knitted & very smooth & soft wool.
John"s customer service toward me has been exceptional & has exceeded my expectations. A hard working, warm, honest, empathetic & polite man.
You made my day & helped me without question or stressful fuss.
I mentioned we are soon travelling overseas & John was very helpful & very quick in responding to my needs.
I had to ring & arrange to receive smaller sizes for my thermal skin tops & John was happy to arrange immediate delivery. I hadn't even yet returned the other tops, but this wasn't an issue to John!
I received my small sizes within 24 hours & I was beyond pleased with the speedy service.
I will have to send back my other tops, as I stated I would, but thus far, John hasn't pressured me to return it immediately, but I certainly will do very soon.
I honestly couldn't believe it & was taken aback by his kindness & superior customer service.
I will definitely continue to support this great Aussie business in my own backyard.
I highly recommend Ktena.
My photos will be added/uploaded very soon
Thank you John & Ktena Knitting Mills!👍
Hubby & I bought between us both, 8 thermal skins items as we're soon travelling to the Northern hemisphere for Winter.
Just beautiful. Such nice, well knitted & very smooth & soft wool.
John"s customer service toward me has been exceptional & has exceeded my expectations. A hard working, warm, honest, empathetic & polite man.
You made my day & helped me without question or stressful fuss.
I mentioned we are soon travelling overseas & John was very helpful & very quick in responding to my needs.
I had to ring & arrange to receive smaller sizes for my thermal skin tops & John was happy to arrange immediate delivery. I hadn't even yet returned the other tops, but this wasn't an issue to John!
I received my small sizes within 24 hours & I was beyond pleased with the speedy service.
I will have to send back my other tops, as I stated I would, but thus far, John hasn't pressured me to return it immediately, but I certainly will do very soon.
I honestly couldn't believe it & was taken aback by his kindness & superior customer service.
I will definitely continue to support this great Aussie business in my own backyard.
I highly recommend Ktena.
My photos will be added/uploaded very soon
Thank you John & Ktena Knitting Mills!👍
Andrew Mclachlan
3 years ago
Ktena Knitting Mills make very high quality products at reasonable prices. We ordered from them and are very happy with their products. Ktena also have fabulous customer service. We had occasion to change a size and they went out of their way to help us. Literally this is the best customer service we have ever received. I highly recommend Ktena for their quality products and exemplary service.
Vicki Shores
3 years ago
Fabulous products and service. Super soft, very warm and so well made. How lovely to support an Australian Company.
Irwin K
3 years ago
I made a bunch of purchases for my Mt. Everest Base Camp hike, and I have to say, they were the best buys I've ever made.
Marino Base Layers - Not only did they keep me warm in the freezing cold, but they kept me dry even when I was sweating buckets. They really saved the day!
And the best part? After over 10 days of non-stop hiking without a decent shower, those Marino wool layers didn't pick up a funky smell. It's like they're resistant to odors, which is a lifesaver on an extended trek like this.
What really surprised me was how these layers significantly lightened my load with less clothing. When every ounce of weight counts, it's fantastic to have gear that pulls its weight – or should I say, lightens the weight.
I'm so smitten with these items that I'm not just keeping them to myself. I'm telling all my family and friends about these absolute game-changers.
Thanks a million!
Marino Base Layers - Not only did they keep me warm in the freezing cold, but they kept me dry even when I was sweating buckets. They really saved the day!
And the best part? After over 10 days of non-stop hiking without a decent shower, those Marino wool layers didn't pick up a funky smell. It's like they're resistant to odors, which is a lifesaver on an extended trek like this.
What really surprised me was how these layers significantly lightened my load with less clothing. When every ounce of weight counts, it's fantastic to have gear that pulls its weight – or should I say, lightens the weight.
I'm so smitten with these items that I'm not just keeping them to myself. I'm telling all my family and friends about these absolute game-changers.
Thanks a million!
Jayne Bailey
3 years ago
Beautiful products and I was extremely touched by the compassion shown when I asked to return an item under exceptional circumstances. I was received with understanding and empathy. Extremely helpful. Their customers certainly do come first!
Aileen
3 years ago
This must be a well kept secret as I never knew of its existence until I was searching online for quality merino clothing and happened to land on the site. I decided to drive over and check it out, and bought several items on my first visit.
I was quite amazed at the exceptional standard of service - when I commented that the Merino Skins half zip front I was looking at would have been ideal being a tiny bit shorter in the body and sleeves, the lady (I assume she's the owner?) insisted in getting it custom altered for me on the spot. I was surprised that it was possible and done so quickly while I was browsing other items. Prices are very good and so is the quality.
I also bought a few Thermo Fleece items as the material is so soft, light and comfortable that I figured I'd use them for sleepwear. I loved them so much that I returned to buy more! They're so comfortable, and easy to machine wash. They didn't have my size, but I found that going up one size was actually perfect. So this place is quite a gem!
I was quite amazed at the exceptional standard of service - when I commented that the Merino Skins half zip front I was looking at would have been ideal being a tiny bit shorter in the body and sleeves, the lady (I assume she's the owner?) insisted in getting it custom altered for me on the spot. I was surprised that it was possible and done so quickly while I was browsing other items. Prices are very good and so is the quality.
I also bought a few Thermo Fleece items as the material is so soft, light and comfortable that I figured I'd use them for sleepwear. I loved them so much that I returned to buy more! They're so comfortable, and easy to machine wash. They didn't have my size, but I found that going up one size was actually perfect. So this place is quite a gem!
Terry Munyard
3 years ago
Purchased multiple items for my wife and I and are very happy with the quality and effectiveness of the products. I live 1.5 hours south of Hobart, Tasmania so thermals are a must have in winter. I must also complement the service we were provided as the lady that served us was extremely helpful, friendly, polite and went well beyond what would be expected in any establishment to provide us with what we were after. Amazing people and Products.
Robyn McClure
3 years ago
So happy with my purchase. Staff could not have been more helpful, nothing was too much trouble.
Thank you again
Kind regards
Thank you again
Kind regards
Suan Finnigan
3 years ago
These are fantastic quality and price- I have purchased many items ...over many year! Thank you for making them.
Han
3 years ago
Cannot fault the product or the customer support team. While it was not ideal for Australia post to lose my parcel in the middle of winter, the customer support team went above and beyond to ensure it was resent and delivered. Safe to say thermals have made winter much more bearable
Rania Segakis
3 years ago
Thermals are of poor quality itchy and uncomfortable went back the next with the receipt which didn’t look like a regular receipt I had to ask for a receipt in the first place after my purchase. I spoke with the owner about my concerns in a civil manner the owner’s behaviour which was so uncalled for she was down right rude and obscene she displayed disgraceful behaviour I couldn’t believe it! I do not recommend this place very bad customer service poor quality items particularly poor business conduct👎🏻
Michael Dwyer
3 years ago
I could not be happier after I recently discovering Ktena Knitting Mills on the internet. I called into their Shop/Factory and purchased a couple of pairs of Long Johns and Merino Skins.
I can confidently say without doubt, that these garments are by far the most comfortable and warmest that I have ever worn. They are all Australian made and are Excellent quality, which I believe far surpasses any imported product.
Congratulations to the Management and Staff at Ktena
I can confidently say without doubt, that these garments are by far the most comfortable and warmest that I have ever worn. They are all Australian made and are Excellent quality, which I believe far surpasses any imported product.
Congratulations to the Management and Staff at Ktena
Ralph Weitering
3 years ago
Great quality, and great price.
O S
3 years ago
Sharon Ellis
3 years ago
I first bought their thermal tops 12 years ago, I still wear it although it's a bit stretched, still keeps me warm. Recently I bought thermal tops for the whole family, everybody is happy & warm. Good quality garments that last, worth every penny
Gareth B
3 years ago
I bought a Merino Skin and Thermo Fleece set to keep me warm on a recent trip to Canada. They performed exceptionally well in the snow and the -4 degree days of skiing. They also were pretty odour resistant, and were fast to dry after a cold wash. Added bonus is that they're reasonably priced and made in Aus. Would recommend!
Brian Cowper
3 years ago
With a recent bout of cold weather in Melbourne I was looking for top quality Merino Underwear for an elderly friend of mine. Ktena provided excellent service and products with prompt posting and packaging and making the gift something special. My elderly friend pressed them into service a couple of weeks ago and commented to his daughter "I love them!". Thanks Ktena.
E Ward
4 years ago
Ktena make a true, quality product. For the long johns and top, I ordered up a size from normal leggings and t-shirt sizes that I would buy, and they were a nice, snug fit. They are the Merino Wool and very soft, made very well, and highly recommended!
Gus Fourteen
4 years ago
Found these great value merino skins on the website, and decided to visit the factory outlet in Oakleigh. A big drive from Brunswick, but well worth it. Excellent quality Aussie product, friendly service. Ended up buying 4!
Pete Jenkins
4 years ago
Warm and comfortable. 1st merino shirt lasted three years with constant use thru winter, and it's still going. Updated in 2022 with long johns for me and thermals for my wife. Very happy with the products. I'm in the outdoors all day (job and leisure) and they are great for managing sweat and warmth. Thanks Ktena
Silvana Monte
4 years ago
Ktena Knitting Mills, customer service is exemplary. My order was missing my husbands Thermo Fleece when my package arrived. I emailed them and almost immediately I had a reply, that the third item had been overlooked and that it had been packed and sent via express post with an extra garment. The products are delightful and feel warm and soft on your skin. Service like this is unheard of these days, so a big pat on the back to your company and I will not hesitate to recommend Ktena to my friends.
Tony Laurent
4 years ago
Bought Merino Skins and Thermal Fleece t/under shirts from Ktena. Great products ! Fast delivery.
What I really love about Ktena is that they are Aussie owned and the goods made here in Victoria. I urge all my fellow Australians to support this company - do not buy cheap suspect rubbish from China. Oh, and that buy bona fide Aussie policy goes across the board for all goods and services. Sometime costs a bit more, but you get very good quality and you are safeguarding our kids' futures.
Thank you Ktena !
What I really love about Ktena is that they are Aussie owned and the goods made here in Victoria. I urge all my fellow Australians to support this company - do not buy cheap suspect rubbish from China. Oh, and that buy bona fide Aussie policy goes across the board for all goods and services. Sometime costs a bit more, but you get very good quality and you are safeguarding our kids' futures.
Thank you Ktena !
Wayne Mill
4 years ago
What a fantastic experience we had going to Ktena for the first time. The service was 5 star and we were thankful for the experienced advice we received and the Merino clothing was
Of such high quality at such great prices. And most of all it is all MADE IN AUSTRALIA.
Well done Ktena.
Go visit or buy online you will not be disappointed.
Of such high quality at such great prices. And most of all it is all MADE IN AUSTRALIA.
Well done Ktena.
Go visit or buy online you will not be disappointed.
Jeanne Marie Booth
5 years ago
Well it has been a revelation to wear these Merino Skins, nothing short of amazed. Had no idea this level of quality and comfort existed. Communication was as superior as their product. Happy I persevered in searching for such quality. Guess that saying proves true in this case, you have to kiss a lot of frogs before you find a prince. Thanks to all of you at Ktena Knitting Mills for your commitment to quality of comfort!
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Joy Kaias
6 years ago
Have purchased several merino tops from Ktena on two occasions now. The tops are high quality and Ktena’s service is exceptional. Highly recommend.
Outback Broadheads
6 years ago
Excellent quality, even better pricing and service. Support the Aussie made gear, it's better in all aspects.
Elena Semenova
6 years ago
I highly recommend Merino wool leggings. I suffer from arthritis in both knees and find suitable pants to wear outdoors in winter - is a challenge. I purchased these wonderful leggings and could not believe the change it made! I enjoy being outside and hardly feel the stiffnessin my legs. Great product!
Stu H
6 years ago
Very friendly staff and excellent clothing, couldn't be happier with the quality and price. I bought the 'Merino Skins' in long sleeve, crew neck (grey) which I've used now on several very cold nights on the motorcycle, works perfectly and very comfortable under the jacket. Also got a pair of "Thermo Fleece" long johns' (black) which are also excellent. Also tested these on the motorcycle and crawling around under the 4WD on cold concrete, works perfectly, very comfortable. Price is also fantastic considering it's Aussie made. 100% will be coming back for more :-).
Update: I've come back again after 3 years and can confirm the clothing here is very long lasting. A single Merino top lasted three years of abuse, and I've subsequently picked up a few more today, plus a few Merino beanies for good measure. Thank you again for supplying high quality garments 🙂
Update: I've come back again after 3 years and can confirm the clothing here is very long lasting. A single Merino top lasted three years of abuse, and I've subsequently picked up a few more today, plus a few Merino beanies for good measure. Thank you again for supplying high quality garments 🙂
Cheryl L
6 years ago
Soft and comfortable merino tops and bottoms, best I've found so far in several Australian brands, both for quality (and longevity), and price.
My original Merino Skins are several years old and still going well, no holes, soft and warm despite being worn most of winter for 5 years. They also have a great range of wool blend in a bunch of styles, plus the service in the shop is excellent. Do yourself a favour and buy a set of thermals.
My original Merino Skins are several years old and still going well, no holes, soft and warm despite being worn most of winter for 5 years. They also have a great range of wool blend in a bunch of styles, plus the service in the shop is excellent. Do yourself a favour and buy a set of thermals.
Product Reviews
| 5 star | 92% | |
| 4 star | 6% | |
| 3 star | 2% | |
| 2 star | 0% | |
| 1 star | 0% |
Maurice
Verified ownerShould have been a v-neck!
3 days ago
Jennifer R.
Verified ownerThick knit, great body and arm length
3 days ago
Jennifer R.
Verified ownerThick knit, with great arm length
3 days ago
Jennifer R.
Verified ownerVery thick and soft – perfect!
3 days ago
Sandra
Verified ownerVery good quality, very happy with t-shirt
5 days ago
Sandra
Verified ownerVery good quality, very happy with top
5 days ago
Andrew Sanderson
Verified ownerawesomely warm if you need a short sleeve thermal
1 week ago
Anonymous
Verified ownerBought these for my mum and the quality is excellent. I have purchased these before and will definitely buy them again. Recommend these 👍🏼
1 week ago
Annette F.
Verified ownerquality, well made, warm an cosy Australian made product
1 week ago
Josephine
Verified ownerLove the high neck and quarter zip.
2 weeks ago
Josephine
Verified ownerThank you for refund. Lovely boxers but not for me.
2 weeks ago
Jen
Verified ownerLove pure fabrics and when made here even more perfect
2 weeks ago
Jen
Verified ownerBlack goes with everything; inside, out, or under – perfect
2 weeks ago
Jen
Verified ownerAlways a go to for winter – perfect to know it’s local
2 weeks ago
Jen
Verified ownerGood to know you’re wearing good products that are genuine
2 weeks ago
Jen
Verified ownerHave bought from Ktena in person many times before. Always good quality
2 weeks ago
tim jeffrey
Verified ownerGreat products
2 weeks ago
Cathy G.
Verified ownerThis is the best, most comfortable and warmest thermal singlet I have purchased, and I have tried many, living as I do in a cold part of Australia. I purchased the size up as suggested on the website to have a looser fit and it is perfect.
2 weeks ago
Jamie
Verified ownerWore them to Tassie. Great singlets.
2 weeks ago
Tony wafer
Verified ownerMost comfortable vest I have ever worn. Pure comfort. I’m saving to purchase more.
3 weeks ago
Anonymous
Verified ownerBought these for my 95 year old Dad. They are keeping him toasty warm. He previously had a couple of pairs of these which he had for years and needed to be replaced and I mean years!!!! So I know they are worth the money and the quality is still there. I also like that they are Australian made. Support a local Australian business and buy these!
3 weeks ago
Warren H.
Verified ownerlovely soft warm garment , have since bought another 3 in different colours.
3 weeks ago
Anonymous
Verified ownerIncredibly warm. Perfect fit. Very comfortable next to my skin. Will purchase again.
3 weeks ago
Anonymous
Verified ownerThis is such a versatile garment, I were it under a jumper or on its own. It is fantastically warm. Absolutely love it and would (will) buy again!
3 weeks ago
Chris
Verified ownerGreat Australian made product – you will notice the difference from the products made elsewhere- I bought one at first – it was so good I bought a second – now I’m ready for winter ! The feel of the product and comfortable fit is excellent !
4 weeks ago
Anonymous
Verified ownerSee above comment
4 weeks ago
Anonymous
Verified ownerReturned as I ordered wrong product but looked excellent
4 weeks ago
Edwina
Verified ownerWarm and comfy, excellent quality and easy care
4 weeks ago
Franka
Verified ownerBeautiful merino wool thermals. Super soft, warm, and breathable without feeling bulky. They sit comfortably under clothing and feel high quality with great craftsmanship. Perfect for layering in cooler weather. Very happy with my purchase and would highly recommend.
4 weeks ago
Franka
Verified ownerBeautiful merino wool thermals. Super soft, warm, and breathable without feeling bulky. They sit comfortably under clothing and feel high quality with great craftsmanship. Perfect for layering in cooler weather. Very happy with my purchase and would highly recommend.
4 weeks ago
